GENERAL
PROCEDURES
Masks are mandatory in common areas.
Masks are available at the front desk.
Only 60% occupation in dorms.
All employees are trained and informed about the correct procedures.
Use of biodegradable disposable material when possible.
Hygiene
& Cleaning
High contact surfaces cleaned every 1h30.
The alcohol-based solution is available in all key points.
Sanitary facilities cleaned 3 times a day.
Two-phase cleaning for dorms and suites.
FRONT-OFFICE
Check-in online before you arrive.
Use a credit card or online payments.
Body temperature checked at arrival.
Luggage cleaned at arrival.
Breakfast
No buffet.
One seat between guests.
Grab & Go breakfast available.
Bedroom QR Code for breakfast orders (The House of Sandeman Suites only).
Restaurants
Book your seats in advance.
Menus available through QR codes.
Payment terminals, chairs and utensils
disinfected after each use.
2 meters distance between customers.
